About Endless Spas – An Australian, family-owned business that is proud to employ a team of experts passionate about the relaxing and therapeutic benefits of spas.
The company is led by co-founders Warren and Jennifer Anderson who are childhood sweethearts, and have been married since 1974; they have 3 children. The working family now consists of the original co-founders and six, second generation children; the Anderson children and their partners.
The Endless team, the family and non-family members, all seek to provide our customers with high quality, innovative spas and customer care that reflects our family values.
The Anderson family’s passion for their business stems from a belief in the spa experience to enhance the lives of their customers.
Endless Spas is the ‘known and trusted’ Australian spa company winning in 15 consecutive years, the prestigious SPASA excellence awards for ‘Best Spa Retailer’.
Time to listen, time to act
As the head of the Endless® Spas Customer Care Team, Jenny is instrumental in developing and implementing innovative programs to support spa owners.
From composing spa care manuals to hosting spa chemical workshops (backed by her science degree), Jenny is dedicated to continually improving and supporting customer relationships at Endless Spas.
Jenny’s enthusiasm for customer support has resulted in Endless Spas winning all consecutive awards for Best Customer Service at the prestigious Swimming Pool and Spa Association Awards of Excellence, since 2005.
“Good customer support is about listening to our customers and addressing their issues quickly. We want our customers to feel like family which is why care, respect and concern is a priority in maintaining and bettering our service standards.”
Time for innovation, time for giving
Endless Spas co-founder Warren Anderson is also the company’s visionary head spa designer. He is personally responsible for developing Australia’s first ever Swim Spa; Portable outdoor salt water spa; Necksage™ hydrotherapy spa bath; Endless Cryobath™; and Endless Cryospa™.
Thankful for his other role, as father to three healthy children, Warren donates spa baths and spa pools to help support people in need; particularly parents whose children are ill or who have a disability and who may benefit from the health and wellbeing benefits that spas offer.
Recently, Endless Spas developed a spa with customised fixtures, allowing a disabled child and his parents to relax and enjoy a spa as a family, without the parents having to physically support their child.
Says Warren: “Endless Spas is very thankful for our loyal customer base, which is why we’re dedicated to giving back to the community that supports us so much.”