COVID-19

We have been in touch with our manufacturers, and they have confirmed that they are committed to fulfilling any outstanding or ongoing orders. This applies to both our Australian range (Portable & Inground Swim Spas)  and our USA range (Artesian Portables)

Victorian Government’s Health Department Stay at Home Stage 3 directions 07.04.20 –

https://www.dhhs.vic.gov.au/sites/default/files/documents/202004/Direction%20-%20Stay%20at%20Home%20No.3%20%28signed%29.pdf

Endless are following all Victorian Department of Health guidelines including personal hygiene and social distancing including the 4sqm rules.

The Four Square Metre Rule
“As a way to limit the number of people who may gather in a premises at one time, retailers must allow entry to no more than one person for every four square metres of available floor space in their shop.  For example, if a shop has a total floor space of 40 square metres, then no more than 10 people (including staff) can be in that premises at the same time.”

Our multipurpose showroom is one of the largest spa and pool displays in Victoria (1500 square meters), and as such, social distancing guidelines are easy to adopt and maintain during presentations and every day working habits. Our five sales desks are spaced at least 2 meters apart.

For showroom visitors, we have been undertaking extra precautions including ensuring that our showroom is clean and hygienic, avoiding shaking hands and encouraging our customers to use our hand sanitiser upon entry and exit conveniently being located at the entrance with automatically opening / closing controlled doors (touchless).

We respectfully ask that all team members and customers who are unwell to remain at home and not to visit our showroom. We also ask all people who currently have been diagnosed with the virus or have been in contact with someone that has been diagnosed or have returned from overseas to self-isolate as per the Government guidelines, and not to visit our showroom. Self-isolators are encouraged to either call us by phone or request information or a quotation via our website.

Those that do attend our premises must adopt the following protocol:

  • Upon entering store, santise your hands (sanitiser supplied)
  • Wash your hands frequently with soap and water, before and after eating, and after going to the toilet
  • Cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser
  • Avoid contact with others (stay more than 1.5m from people)
  • Exercise personal responsibility for social distancing measures.

The team at Endless offer five (5) different spa consultations/quotations;

  1. Complimentary site analysis consults – Free Backyard Site Analysis
  2. Booked consults: one-on-one presentations showing our pool range and equipment
  3. General presentations with casual walk-ins
  4. Website quotations of our full range
  5. General phone consults with our experienced sales consultants.